Huemul David Nasillo

Huemul David Nasillo

Proguide is consulting company specialized in software development, process management, project management with more than 25 years on the market delivering solutions for government, industry, banking and transport among others.

Beepmp1

Problem Statement

 

BeePMP is a Business Process Management software created by Proguide to intermediate and enhance business processes in which multiple service companies and suppliers participate.

In order to be authorized to manage sensitive data related to business processes from Coca-Cola (Proguide's best client) was demanded to obtain the following certifications:

  • ISO 90003:2006 - to guarantee software development quality, operation and maintence.
  • ISO 27001:2005 -  to guarantee security measures adopted to protect the information.
  • ISO 9001:2008 - to guarantee efficiency on the business processes.

This process required to make in deep organizational and technological changes in the way the company operated.

 

 

My Rol in Proguide

 

Acting as an Infrastructure subject matter expert and reporting to the IT Manager my objective was to design and implement technological changes in order to comply with the ISO certification requirements related to information security, implement with the expertice of the Quality Consultants the Integrated system ISO 27001/ISO 9001 / ISO 90003, their policies, procedures, documentation and registries.

Projects executed

Datacenter Upgrade

Design and implementation of datacenter physical capabilities that include:

  • Antistatic raised floor
  • air-conditioning
  • UPS 3KVA with central management
  • structured cabling packaging and labeling
  • humidity and temperature sensors in hot and cold zone
  • data center door panic bar
  • biometric locks for office and datacenter access

Network Service Upgrade

Design and configuration of network services based on Cisco/Linksys Technology that include:

  • Firewall Cisco ASA 5510 implementation.
  • VPNs (With NPS)
  • Port Security with CISCO Catalyst 3560G-48PS (PoE)
  • VLANs segmentation+Routing
  • Corporate WIFI (with Linksys and NPS)
  • auxiliary access through previously installed untagle firewall

Hyper-V Server Implementation

Design and deploy Hyper-V Servers based on Microsoft Windows Server 2008 R2  that include:

  • Instalation of servers HP Proliant DL380G5
  • Instalation of Hyper-V servers
  • Image strategy and creation
  • VM handling procedures
  • VM backup and restore with Powershell

Core Services Implementation

Design and implementation of network/directory services based on Microsoft Windows Server 2003  that include:

  • Active Directory Directory Services
  • DHCP Services
  • DNS Services
  • File Services
  • Print Services
  • Kaspersky security center v6

Exchange Server 2007 Implementation

Design and implementation of Exchange server 2007 that include:

  • Microsoft Active Directory Integration
  • Recipient Configuration
  • Server Distribution Strategy
  • Routing Topology
  • Public Folder strategy
  • Client Access Strategy
  • High Availability Design
  • Storage Design
  • Service publication
  • Maintenance Plan
  • Distribution groups creation

Mantis Server implementation

Design and implementation of Mantis Server for incident management tracking that includes:

  • Ticket format
  • Ticket assignment map
  • Severity levels
  • Ticket Categories

ISMS Implementation

With the expertise of the ISO Consultants we design and adapted the following documents in order to be audited by Bureau Veritas:

  • ISMS main document
  • Infrastructure Maintenance Process Map
  • Information security registries (CPD Access, Logins, monitoring)
  • Confidenciality agreements
  • Well use of information assets training registries
  • Suppliers evaluation
  • Information assets inventories
  • No-Conformity treatment
  • etc.

Key Results and Value Generated

Users impacted
Performance and Service Improvements
%
Security Improvements
%
SLA
%
Projects Delivered

Technology Used

hyper-v
ws-2008
exchange-2007
cisco
mantisbt
kaspersky

Organizational Frameworks

pmi
itil

Normative and Regulations

iso27k1
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